I uncover why people get stuck or give up.

Tammy Knox

Mixed-Methods User Research
User Behavior Analytics
Accessible & Inclusive Design
Multidisciplinary Design
Mixed-Methods User Research
User Behavior Analytics
Accessible & Inclusive Design
Multidisciplinary Design
Mixed-Methods User Research
User Behavior Analytics
Accessible & Inclusive Design
Multidisciplinary Design
Mixed-Methods User Research
User Behavior Analytics
Accessible & Inclusive Design
Multidisciplinary Design

UX Researcher specializing in mixed methods user research and user behavioral analytics for complex industries.

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My latest work

See my recent work where I've used research, design, and strategy to create experiences that work for real people. I'm currently in the process of updating my portfolio, so stop by any time to see my latest work.

All works

Improving the Application Onboarding Flow

NinjaTrader is a futures trading fintech company based in Chicago, IL. They have over 600,000 users, with 300,000 daily active users for their web and mobile app. In 2023, focusing on growth, they began expanding into international markets after acquiring various competitors and taking strides towards increasing new users with the launch of the revamped marketing website, app updates, and a new application onboarding process at the end of the first quarter of 2023.

User Research

2023 - 2024

Discovering Pain Points for the Futures Trading Mobile App

NinjaTrader is a futures trading fintech company known for their web and mobile applications.

User Research

2023 - 2024